Wilson's garage doors have listed some of our clients most frequent questions below. If the FAQ do not address your query please call us on 0457051330.
- What services do you offer
We offer all repair and replacement options for your roller and panel lift doors including panel replacement, new cable installation, motor replacement, remote repair and replacement and any other general servicing.
- Can I choose the Service/Install time?
We are happy to service your garage door at an appropriate time for you but this may result in longer wait times for your install.
- Do you supply and repair motors?
Yes we do. We repair and service all models of motors and supply new Merlin and B&D branded motors. Call or email for our range and pricing
- Which products do you use?
Motors: We offer Merlin and B&D which come with two remotes and a wall button. We only install the highest quality motors from these suppliers. Garage Doors: We offer B&D and Steel Line roller doors and panel lifts. Giving us the full of their range of colours styles and design.
- Do you service all types of garage doors
Wilson's garage doors provide servicing options on any type of roller or panel lift doors and openers. If we are unable to help we will always assist by recommending a trusted specialist for the job.
- What are your payment terms?
We accept Payment on delivery. Cash cheque or direct deposit. If you are unable to pay on delivery please call our office and we will be happy to organise further payment options.
- Do you provide same day service or after hours options?
We provide both same day service and after hours options at additional cost. call or email for pricing.
- Can you replace my broken remote?
Yes we offer replacement and additional remotes that can be programmed to your current door. We also offer new motor and remote solutions.
- Do you offer satisfaction guarantees on all your work?
All of our products all come with warranties. We also offer a satisfaction guarantee. If you are not satisfied with our work please let us know and we will do all that we can to rectify this.
- How long does a typical job take?
It varies between job but most services will take between 15 minutes and one hour. If you would like information on a specific job please call the office for more information.
- What type of garage door should I buy?
Take a look at our post Which garage door is right for me?
- Do you supply and service commercial doors?
We can supply and install smaller commercial doors and can recommend a trusted installer for larger jobs.